6Degree’s eCommerce Managed Services ensures that an expert team handles your day-to-day eCommerce Operations and tech processes while you focus on your core business. Our technological suite, custom workflow and BI solutions ensure that we run operations in a data-driven and transparent manner, providing complete visibility to you. We are adept at managing end-to-end eCommerce Operations of enterprise clients in the fashion and lifestyle sector.
End-to-end Website Creation and Integration:
6Degree will build your D2C website, integrated with multiple systems to ensure all back-end systems work seamlessly with your eCommerce website and other interfaces.
Omnichannel Order Management & Fulfilment:
A seamless shopping experience — encompassing online and in-store offerings, as well as pick-up and delivery options — will help you retain customers and increase customer loyalty. With our omnichannel order management system, your customers can shop online, pick up their orders at the store or try on and order from in-store, all backed by real-time data analytics.
Customer Support:
6Degree offers you a dedicated customer service team (chat, email, phone & social media) so that your customers experience the highest quality of support service & assisted commerce.
Managing Returns:
To optimize customer loyalty, a brand should address customer grievances and product returns promptly. 6Degree can help you establish an efficient technology-driven returns management process that tracks all activities and provides visibility to customers and business managers at each step of the process.
E-commerce Sales on Marketplaces:
6Degree has extensive experience in managing operations on ecommerce websites. We can take over the management of your online marketplace operations — from your catalogue and warehouse management to order fulfilment — so you can focus on growing your business.
Accounting and Reconciliation Automation:
6Degree has rich experience in consulting and implementing solutions for brands the world over. We have built a proprietary eCommerce reconciliation tool and have created custom automation based on client needs.
Analytics & Reporting:
6Degree ensures that we make data-driven decisions for every channel. Our data science and visualisation teams build custom dashboards and reports to provide visibility to managers and executives in order track the performance of each activity.
